Roadside Recovery (REACT)
This programme is designed for tyre technicians who carry out tyre and wheel-related activities at the roadside. The aim is to provide delegates with the knowledge, practical skills and safety awareness required to attend roadside breakdowns safely and professionally. The programme focuses on identifying and controlling roadside hazards, establishing a safe working area, using the correct equipment and applying appropriate procedures when working in different roadside environments.
Description
Programme objectives
By the end of the programme, delegates will be able to:
- Explain the health and safety requirements associated with working at the roadside.
- Identify roadside hazards, assess the associated risks and implement appropriate control measures.
- Carry out a dynamic risk assessment before commencing roadside activities.
- Identify and use the appropriate tools, equipment and personal protective equipment required for roadside working.
- Demonstrate the safe arrival and positioning of a service vehicle and establish an appropriate coned work area.
- Demonstrate the correct use of service vehicle warning equipment, including amber beacons and hazard lights.
- Explain and apply the appropriate roadside procedures according to the road type and location.
- Consider and maintain the safety and welfare of the occupants of the casualty vehicle.
- Complete roadside activities safely and leave the work location in a safe condition.
- Demonstrate professional behaviour and safe working practices throughout the roadside recovery operation.
Programme structure
- Programme duration: 1 day
- Delivery method: Classroom-based theory combined with practical workshop and roadside recovery training and assessment.The programme covers key areas including:
- Roadside health and safety
- Roadside hazards and dynamic risk assessment
- Personal protective equipment
- Service vehicle requirements and warning equipment
- Tools and equipment
- Arrival and safe positioning of the service vehicle
- Establishing a safe working area
- Roadside procedures for different road types
- Occupant safety and welfare
- Safe completion of the roadside task
- Professional behaviour and customer care
Assessment method
Delegates are assessed through a combination of a written knowledge assessment and a practical competency assessment.
The programme requires the following pass marks:
- Written assessment: 75% and above
- Practical assessment: 100% requirement
Successful completion: Delegates who successfully complete the required knowledge evaluations and competency assessments are eligible to apply for REACT licence and certification under the NTDA Roadside Emergency Action Concerning Technicians Scheme. The REACT licence is valid for five years, after which refresher training is required for re-licensing and recertification.
Accreditations

