Multi Product

This comprehensive one-day course is designed to provide participants with a solid foundation in tyre technology, focusing on Michelin’s industry-leading standards. Whether you're new to the field or looking to refresh your knowledge, this course delivers essential insights into the construction, manufacturing, sizing, and functional performance of tyres across various applications.

By the end of this workshop you will be able to: •Describe the reasons for feedback and why it’s important •How to apply a feedback model •Deliver Motivational and Developmental feedback using the STAR framework

Who should attend? Anyone involved in the sale of tyres either in a retail environment or to other businesses. Benefit of attending: This course will give your staff the confidence and motivation to succeed in sales. By the end of the course, delegates will be able to: • Understand the importance of planning and preparation in order to sell in today’s market place • Explain sales techniques and their application • Adapt the presentation of themselves and their products in the most effective way to differe